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Custom Orders:
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We recommend that your custom sportswear orders be placed as special to help guarantee the consistency and closeness of your colours (minimums will apply for special dye lots). Fabric colours, number of logos and weights will affect custom pricing. Please note a 5% to 10% under or overrun could exist and we must be advised in advance of any special minimums or maximums when you are placing your orders…an extra charge will apply for this service.
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Custom Logos and Art Applications:
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Computer disks/files, moulds, prototypes, dies, and screens will remain the property of Dynamic Promotional Marketing Specialists (2004) Inc. or our valued vendors.
Please note that computer colours for your logos are only meant to be guidelines. Colours are always determined by Pantone numbers (PMS). Printed colours from the internet or electronic art are only meant to be guidelines. Production time starts when your camera ready art is approved. Tone on tone type art can have many variations and it is suggested that you pay for a preproduction sample if time permits to ensure it is the look that you want. Please also make note that every product and product colour could possibly react differently to the various logo applications.
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Sizing:
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Our base pricing is based on sizes small through extra large and a monetary surcharge could apply to larger sizes. Please note that there is no standard sizing in our industry between manufacturers and it is recommended that you order a sizing sample garment before purchasing.
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Return Policy:
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To receive a credit for non imprinted returned goods, please obtain an authorization number form our customer service department before returning. All returned merchandise must be shipped to our office prepaid and could be subject to a 15% restocking charge. Dynamic Promotional Marketing reserves the right to inspect all garments returned to determine validity of possible claim.
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Terms:
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Net 15 days on preapproved credit requests. All other accounts are C.O.D. We do not subscribe to special terms and conditions on client purchase orders that are different to our terms unless agreed to in advance and in writing. All shipped merchandise remains the property of Dynamic Promotional Marketing Specialists (2004) Inc. until payment received in full at our bank. Our minimum annual sales requirement is $5,000.
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Direct Import Orders:
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We require a non refundable minimum 50% deposit on all direct import orders before order proceeds. The standard delivery time is four months from the time of final acceptance for prototype and camera ready art. This timing could be affected by world weather conditions, strikes, turmoil and social issues. We can not be held accountable for these variables. We offer a time saving option to fly in your order and this extra cost will be added to your order and presented at the time of placing your order.
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Over Due Accounts:
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They are subject to a 2% interest charge on outstanding balances per month. Any cheques returned by our bank are subject to a processing fee of $25.00. All shipped merchandise remains the property of Dynamic Promotional Marketing Specialists (2004) Inc. until payment received in full at our bank.
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Pricing:
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All prices are subject to change without notice. All applicable taxes and shipping are extra. Duty and brokerage charges will be charged. Please note that we can not guarantee internet prices or the pricing on the internet links that we provide.
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Shipping:
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Merchandise will be shipped F.O.B. Dynamic Promotional Marketing, Markham, Ontario, via ground via our carrier unless directed otherwise. Please note that we do not provide pick-up orders.
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Samples:
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They will be charged to the client unless otherwise exempted. They must be returned in the same condition and packaging as originally presented to avoid any unnecessary charges. Shipping is the responsibility of the client.
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